Terms Of Use
Last Updated: 01 April 2026
These Terms of Use constitute a legally binding agreement between you ("you" or "your") and the Pump ("Pump", "Entities or affiliates" "we", "our" or "us"). The Terms govern your use of all Pump Services made available to you on or through the Pump Platform or otherwise. Pump Services may be developed, maintained, and/or provided by the Pump Entities or affiliates.
By accessing the Pump Platform and/or using the Pump Services, as defined in these Terms, you agree that you have read, understood and accepted these Terms, together with any additional documents. You acknowledge and agree that you will be bound by and will comply with these Terms, as updated and amended from time to time. BY ACCESSING THE PUMP PLATFORM AND USING PUMP SERVICES, YOU IRREVOCABLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR SIMILAR MASS ACTION IN ANY JURISDICTION OR BEFORE ANY TRIBUNAL AS STATED IN SECTION 28. YOU ALSO EXPRESSLY AGREE THAT ANY CLAIMS AGAINST ANY PUMP-RELATED ENTITY OR AFFILIATE WILL BE SUBJECT TO MANDATORY, BINDING ARBITRATION AS STATED IN SECTION 27.
If you do not understand and accept these Terms in their entirety, you should not use the Pump Platform.
RISK WARNING
The Pump Platform and Pump Services generally involve interacting with user-generated Digital Assets in various ways. Neither the Pump Entities nor any affiliates are responsible for user-generated Digital Assets that you may, in your sole discretion, engage with on the Pump Platform or via the Pump Services. Please ensure that you fully understand the risks involved with user-generated Digital Assets before using the Pump Platform and Pump Services.
The value of User-Generated Digital Assets, especially memecoins that are commonly found on the Pump Platform and as part of the Pump Services, can fluctuate significantly and there is a material risk of economic loss when buying, selling, holding or investing in any Digital Asset. You should therefore consider whether participating on the Pump Platform in general or Pump Services specifically is suitable for you taking into account your personal circumstances, financial, or otherwise.
You acknowledge that we are not your broker, intermediary, agent or advisor and we have no fiduciary relationship or obligation to you in connection with any activities you undertake when using the Pump Platform or Pump Services. We do not and are not providing any investment or consulting advice and no communication or information that we provide to you is intended to be, or should be construed as, advice of any kind. We do not recommend that any user-generated Digital Asset be bought, earned, sold or held by you under any circumstances.
You are responsible for determining whether any user-generated Digital Asset is appropriate for you to acquire, transact in, or otherwise use on the Pump Platform or with Pump Services based on your personal investment objectives, financial circumstances and risk tolerance and you are responsible for any associated loss or liability. Before making the decision to buy, sell or hold any user-generated Digital Asset, you should conduct your own due diligence and about the creator of the Digital Asset and, where appropriate, consult your financial advisor. We are not responsible for the decisions you make to buy, earn, sell or hold Digital Assets based on the information or services provided by us or by users themselves through the Pump Platform or Pump Services, including any losses you may incur based on your decisions.
1. Introduction
1.1. The Pump Entities and their affiliates develop, maintain, operate, and provide access to the Pump Platform and Pump Services.
1.2. By using the Pump Platform or any of the Pump Services you are entering into a legally binding agreement with all Pump Entities and their affiliates. These Terms will govern your use of the Pump Platform and all of the Pump Services.
1.3. You acknowledge that you must read these Terms, together with the documents referenced in the Terms, carefully and are responsible for telling us if you do not understand anything.
1.4. You expressly agree that you will be bound by, and that you will comply with, any additional terms and conditions that apply to your use of the Pump Platform or any of the Pump Services.
2. Eligibility
2.1. To be eligible to use the Pump Platform and the Pump Services:
- a. you must be an individual, corporation, legal person, entity or other organisation with the full power, authority and capacity to:
- (i) access and use the Pump Platform; and
- (ii) enter into and comply with your obligations under these Terms, including, in the case of an individual, being of the legal age of majority in your jurisdiction;
- b. if you act as an employee or agent of a legal entity, and enter into these Terms on their behalf, you must be duly authorised to act on behalf of and bind such legal entity for the purposes of entering into these Terms;
- c. not be located, incorporated, otherwise established in, or resident of, or have business operations in:
- i. a jurisdiction where it would be illegal under Applicable Law for you to access or use the Pump Platform and/or Pump Services, or cause us or any third party to contravene any Applicable Law; or
- ii. a country listed in our List of Prohibited Countries.
2.2. We may amend our eligibility criteria at any time at our sole discretion. We retain the sole discretion to make changes without telling you in advance. For example, we may change these Terms without notifying you where:
a. we are making the change as a result of legal and/or regulatory changes;
b. the changes being made are in your interest; and/or
c. there is any other valid reason which means there is no time to give you notice.
We will let you know of the change as soon as possible after it is made by updating the “last updated” date at the top of these Terms.
You acknowledge and agree that you are responsible for checking these Terms to stay abreast of any changes related to your use, and that we may terminate your use of the Pump Platform and any of the Pump Services at any time for any reason.
3. Pump Platform
3.1. Usage of the Pump Platform and Pump Services is provided at our absolute discretion. We reserve the right to refuse any usage of, or restrict your access to, the Pump Platform and Pump Services for any reason, or without reason at any time.
3.2. You must not post, upload or publish to the Pump Platform any abusive, defamatory, dishonest, or obscene message or any messages intended to manipulate a market or to spread false or misleading information or messages that are otherwise in contravention of Applicable Laws. Violating this provision may result in termination of or restrictions on the availability of the Pump Platform and Pump Services to you.
3.3. You must not post, upload or publish to any platform or media any abusive, defamatory, dishonest, or obscene message or any messages intended to manipulate a market or to spread false or misleading information or messages that are otherwise in contravention of Applicable Laws in respect of any user-generated Digital Assets created using the Pump Services. Violating this provision may result in termination of or restrictions on the availability of the Pump Services to you.
3.4. You must not use the Voice Chat Feature to:
- a. harass, threaten, or abuse other users;
- b. impersonate any person or entity through voice (including synthetic or AI-generated voice);
- c. transmit unlawful, deceptive, or misleading Audio Content;
- d. manipulate or attempt to manipulate asset prices;
- e. record, reproduce, or distribute Audio Content without all necessary consents under Applicable Law.
4. Fees and Calculations
4.1. Fees for use of the Pump Services can be found here. Pump Entities and affiliates do not charge any fees related to accessing the Pump Platform (e.g., the pump.fun web app, pump.fun/advanced, and the pump.fun mobile app), but reserve the right to do so in their sole discretion in the future.
4.2. You agree to pay all applicable fees in connection with your use of the Pump Services as requested during your use of those services, whether on the Pump Platform or via a separate third-party interface. You understand that the Pump Entities and affiliates do not control any fees charged by third parties you may use to access the Pump Services, and you are solely responsible for payment of any third-party fees.
4.3. You expressly authorise us to deduct all applicable fees, commissions, interest, charges and other sums that you owe from the Wallet that you connect to the Pump Platform under these Terms.
4.4. Amending our fees: We may adjust our fees from time to time in accordance with Clause 14.4 of these Terms. If you do not wish to accept the changed fees, you must cease use of the Pump Platform and relevant Pump Services. Your continued access to or use of the Pump Platform and relevant Pump Services shall be deemed acceptance of the updated fee.
4.5. Calculations: Any calculations of fees made by the Pump Entities or affiliates in connection with your use of the Pump Services are final and binding on you in the absence of Manifest Error.
4.6. Creator Fees and Cashback Coins
- Certain tokens launched by users of the Pump Platform may include “Creator Fees”. Creator Fee are fees which are collected by the protocol for each transaction and paid to the creator of the token (except as set forth herein). The Pump Entities make no representations or warranties regarding the Creator Fees to any User or token creator.
- Creator Fees are dependent on network conditions, smart contracts, and third-party infrastructure. The Pump.fun Entities do not guarantee that Creator Fees will be successfully charged or distributed for any particular transaction. We are not liable for on-chain failures, network congestion, or other technical issues that may prevent fee collection or payout.
- Where possible, the Service will display an estimated breakdown of Creator Fees, protocol fees, and any other relevant fees prior to transaction confirmation. However, the actual fee applied and charged is determined by the underlying smart contracts and may differ slightly from the displayed estimate, for example due to slippage, network conditions, or rounding.
- Creator Fees are routed to one or more designated wallet addresses as configured by the token creator, or as otherwise specified by the applicable smart contract. In some configurations, Creator Fees may be shared among multiple wallets.
- The Pump.fun Entities do not control how Creator Fees are ultimately used, distributed, or shared between creators, team members, promoters, referrers, or other third parties. Any such arrangements are strictly between you and those third parties.
- You are solely responsible for determining and fulfilling any tax obligations related to Creator Fees or other activity using the Pump.fun Platform, including reporting and remitting income, capital gains, VAT, or similar taxes. The Pump.fun Entities and their affiliates do not provide tax advice in any jurisdiction for any purposes.
- You agree that you will use Creator Fees in compliance with all applicable laws and regulations (including securities, commodities, AML, and KYC requirements, as applicable), not use Creator Fees to launder money, finance terrorism, or engage in fraud or other illegal activities and not misrepresent Creator Fee settings, token economics, or related rights to others.
- If you make any public statements or marketing materials about tokens using the Creator Fees, you must ensure those statements are accurate and not misleading.
- Some Creator Fees may be subject to a community takeover (“CTO”). A CTO occurs when control over Creator Fees and certain admin rights are handed from the original deployer to a new community‑chosen team or individual. CTOs are handled in the sole discretion of the Pump.fun Entities and their affiliates or designees. CTOs may be governed by separate terms, as stated in the CTO application.
- The Pump.fun Entities waive all liability, except as explicitly stated herein, for any actions taken with respect to a CTO. By accepting Creator Fees, any User acknowledges that those Creator Fees are subject to the CTO process and may be re-routed through the CTO process.
- The Pump.fun Platform may support a special launch mode for certain tokens (“Cashback Coins”). In this mode, a portion or all of the fees that would otherwise be allocated as Creator Fees are instead redirected as “Cashback Rewards” to eligible users of the token.
- A token launched as a Cashback Coin will always be a Cashback Coin. You acknowledge that by choosing cashback mode at launch, the original creator may permanently forgo some or all creator‑fee revenue that would otherwise be payable to the token creator or related Wallets.
- Cashback Rewards are funded from on‑chain fees generated by transactions in the relevant Cashback Coin, in such proportion and under such conditions as are encoded in the smart contracts. If there is no activity or insufficient fee generation, no Cashback Rewards will accrue. The timing, mechanics, and amounts of Cashback Rewards are determined by code and may depend on variables outside the control of the Pump.fun Entities, such as network congestion, validator behavior, and third‑party protocol integrations. Rewards may fail to accrue or be distributed in some cases, and there is no guarantee of any minimum or ongoing reward.
- Cashback Coins do not guarantee any minimum or fixed rate of return, yield, income, recovery of fees, trading costs, or the value of any tokens or assets.
- The present availability of Cashback Rewards does not guarantee the future availability or level of Cashback Rewards.
- Cashback Rewards are not interest, dividends, or any other form of guaranteed payment. They are conditional, discretionary, and dependent on network and protocol behavior. You should not treat Cashback Rewards as predictable or assured income.
- You are solely responsible for determining the tax treatment of any Cashback Rewards you receive (or are deemed to receive) and for complying with all applicable tax reporting and payment obligations. Cashback Coins and Cashback Rewards may be subject to securities, commodities, or other regulatory frameworks in one or more jurisdictions. We do not provide legal, tax, or investment advice, and do not represent that any Cashback Coin or Cashback Reward is compliant with any particular regulatory regime.
- If you are a token creator, admin, promoter, or otherwise have an economic interest in a Cashback Coin (including any share of Cashback Rewards that may be routed to you or your affiliates), you may be subject to additional disclosure or transparency obligations under applicable law.
- You agree that you will not misrepresent the existence, rate, or reliability of any Cashback Rewards, the relationship between Cashback Rewards and token price, liquidity, or risk, or any personal financial interest you have in the relevant Cashback Coin.
- We are not a party to, and do not police, your disclosures to your users, followers, or investors. You remain solely responsible for compliance with all applicable laws and regulations in connection with such communications.
- We may, at our discretion, modify, suspend, or discontinue support for Cashback Coins for new deployments at any time. Existing Cashback Coins may continue to operate solely based on the underlying smart contracts, even if the Service ceases to provide a user interface.
- In cases of critical bugs, exploits, or other security incidents affecting Cashback Coins, we may take emergency measures where technically feasible (for example, disabling certain front‑end actions or prominently warning users). Such measures do not guarantee the security or recoverability of any assets or rewards.
- We have no obligation to upgrade, patch, migrate, or otherwise maintain any smart contracts associated with Cashback Coins, except where explicitly stated.
5. Records and Data Retention
We may collect, use, store, retain, and disclose personal data and other information relating to your access to and use of the Pump Platform and Pump Services for the purposes of providing the Pump Services, maintaining platform security, preventing fraud and market abuse, complying with Applicable Law, enforcing these Terms, resolving disputes, and satisfying tax, accounting, regulatory, and legal recordkeeping obligations.
We retain such information for as long as reasonably necessary to fulfill the purposes described above, including any period required by Applicable Law or legitimate business needs. Our collection, use, retention, and your rights in relation to personal data are further described in our Privacy Notice.
6. Accessing the Pump Platform
6.1. To access the Pump Platform and Pump Services, you must have the necessary equipment (such as a computer or smartphone) and access to the internet. You can access the Pump Platform and Pump Services through the use of bots or as we may permit from time to time, as long as such access otherwise complies with all requirements and rules established in these Terms.
6.2. The use of the Pump Platform and other access methods may be subject to such additional terms as we require from time to time and which we will communicate to you. We may log technical, device, wallet, session, and network metadata associated with your access to the Pump Platform and Pump Services for security, fraud prevention, abuse detection, and compliance purposes.
6.3. The Pump Platform and Pump Services, including the Voice Chat Feature, may be accessible through third-party platforms or integrations. Where you access the Pump Services through a third-party platform:
- you agree to comply with both these Terms and the terms of the applicable third party;
- Pump Entities are not responsible for the operation, availability, or policies of such third-party platforms.
7. Transactions
7.1. You acknowledge and agree that where you execute any Transaction with Improper Intent and/or in the case of Manifest Error, Pump is authorised by you (without any payment or penalty or liability due by Pump and provided that such action is in compliance with Applicable Law) to cancel/void such Transaction (to the extent possible), take such actions as Pump may reasonably deem fit and treat such Transaction as if it had never been entered into.
7.2. We may be required under these Terms or Applicable Law to share information about your activities on the Pump Platform with third parties and within the Pump Group. You acknowledge and agree that we are entitled to disclose such information.
7.3 Hackathon Terms.
- This section applies to the Build in Public Hackathon, or any subsequent hackathons organized using the pump.fun web domain or by a Pump Entity (collectively, a “Hackathon”). Nothing in this section should be construed as limiting or modifying any other term herein.
- By registering for or participating in the Hackathon, you unconditionally accept and agree to comply with and be bound by these Terms of Use, the Privacy Policy, and any other rules, guidelines, or policies referenced herein or communicated by any Pump Entity. By attempting to register for a Hackathon you are a “Participant” in a Hackathon, regardless of whether you are successfully registered or participate further in a Hackathon.
- General Eligibility:
- Participants must be 18 years of age or older.
- Participants must be legally able to participate in the Hackathon in their jurisdiction.
- Participants representing enterprise organizations must have a purchasing entity based in a jurisdiction in which participating in the Hackathon is permitted, and the purchase and sale of digital assets is permitted.
- Exclusions:
- Employees, contractors, directors, and officers of any Pump Entity, and immediate family members (spouse, parents, siblings, and children) and/or those living in the same household of each such person are not eligible to participate.
- Individuals who have violated these Terms of Use at any point are ineligible.
- Team Participation:
- Participants may participate individually or as part of a team.
- All team members must meet the individual eligibility requirements.
- Each team must designate a team leader who will be the primary point of contact for the Hackathon.
- Registration Process: Participants must register online through the official Hackathon website or form. All required information must be provided accurately and completely. Registrants must first receive and acknowledge confirmation sent to them through Telegram or a similar messaging application once they have been accepted, before they can participate in the Hackathon.
- Participation Requirements:
- Participants must have access to their own hardware, software, and Internet connectivity, unless otherwise specified by the specific organizer of the Hackathon (the “Organizer”).
- Participants must adhere to the Hackathon schedule and deadlines, as modified by the Organizer in its sole discretion.
- Code of Conduct and Fair Play
- Respect and Inclusivity: All participants are expected to conduct themselves professionally and respectfully. Discrimination, harassment, or any form of abusive behavior towards other participants, judges, mentors, or organizers will not be tolerated.
- Originality: All submitted projects must be original work created during the Hackathon period. Pre-existing code or components are permitted only if they are publicly available and properly attributed (e.g., open-source libraries, APIs). Significant portions of the project must be developed during the Hackathon.
- No Cheating: Any form of cheating, including but not limited to, plagiarism, submitting work not created by the team, or any attempt to unfairly gain an advantage, will result in immediate disqualification.
- Compliance with Laws: Participants must comply with all applicable local, national, and international laws and regulations.
- Data Privacy: Participants must respect the privacy of others and comply with all applicable data protection laws.
- Consequences of Violations: The Organizer reserves the right to disqualify any participant or team who violates these Terms and Conditions or engages in any conduct deemed disruptive, unethical, or harmful to the Hackathon. Disqualified participants will forfeit any prizes.
- Disqualification: The Organizer reserves the right to disqualify any submission that does not meet the specified requirements, violates these Terms, or is deemed inappropriate or offensive.
- Intellectual Property
- Participant Ownership: Participants retain all ownership and intellectual property rights in their submitted projects and any underlying code, designs, or content created during the Hackathon, subject to the licenses granted herein.
- License to Organizer: By submitting a project, participants grant the Organizer and its partners a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and transferable license to:
- Use, reproduce, distribute, display, perform, and create derivative works of the submitted project (including code, documentation, and presentations) for purposes related to the Hackathon, including but not limited to:
- Showcasing winning projects on the Hackathon or pump.fun website, social media, and promotional materials.
- Internal evaluation and review.
- Demonstrating the outcomes of the Hackathon to stakeholders.
- Use Participants' names, likenesses, and biographical information in connection with the Hackathon and its promotion.
- Third-Party IP: Participants are responsible for ensuring that their projects do not infringe upon the intellectual property rights of any third party. If a project incorporates third-party code or assets, participants must ensure they have the necessary licenses or permissions for such use and must clearly attribute all third-party intellectual property.
- Confidentiality: The Organizer does not guarantee the confidentiality of any submitted project. Participants should only submit information that they are comfortable making public.
- Hackathon projects will be judged in the sole and absolute discretion of the Organizer or the Organizer’s designee. The Participant waives all claims related to prizes and results of the Hackathon.
- Disclaimer of Warranty; Limitation of Liability
- No Warranties: THE HACKATHON AND ALL PRIZES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
- Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE ORGANIZER, THE PUMP ENTITIES, THEIR AFFILIATES, SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (COLLECTIVELY, THE "ORGANIZER PARTIES") SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE HACKATHON; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE HACKATHON; (III) ANY CONTENT OBTAINED FROM THE HACKATHON; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT THE ORGANIZER PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
- Force Majeure: The Organizer and the Pump Entities are not responsible for any inability to hold the Hackathon, or to award prizes, due to delays or failures caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, natural disasters, strikes, or technical failures.
- Indemnification. You agree to indemnify, defend, and hold harmless the Organizer Parties from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
- Your participation in the Hackathon.
- Your violation of these Terms and Conditions.
- Your violation of any rights of another, including but not limited to intellectual property rights.
- Any project or content you submit.
- Privacy Policy. Your participation in the Hackathon is also governed by the Pump Entities’ privacy policy. By participating, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.
- Prize Conditions. The Organizer and Pump Entities do not guarantee that any Participant will be eligible for any particular prizes in connection with a Hackathon. Participants waive all claims relating to the receipt of a prize in connection with the Hackathon.
- Equity and Funding. To the extent that a Hackathon prize consists of an offer of a cash investment in a Participant (an “Investment Prize”), the following terms apply in addition to the other terms herein.
- All cash awards in connection with an Investment Prize are contingent and dependent upon the separate execution and agreement to invest by a Pump Entity or an affiliate. Such agreement is not guaranteed, and shall be governed by its own terms.
- Investment Prizes are subject to due diligence by the Pump Entity making the investment, and failure of diligence shall be determined by the relevant Pump Entity in its sole and absolute discretion.
- Any Participant receiving an Investment Prize shall have organized an entity (the “Participant Entity”) which is capable of lawfully making all representations and warranties consistent with an investment in that entity, as determined by the relevant Pump Entity.
- The Participant Entity shall have acquired sufficient amounts of any token related to the Participant project as a condition precedent to any Investment Prize.
- The Participant Entity shall have no owners except for Participants who have participated in the Hackathon as a team. All such owners shall have an ownership stake in the Participant Entity that is contingent upon service based vesting in a manner which the relevant Pump Entity determines is consistent with its investment goals.
- To the greatest extent practicable, the relevant Pump Entity will grant the Investment Prize according to standard terms, and using standard documents. All investments by a Pump Entity shall only be made if such investments may be made in a fashion which complies with applicable laws and regulations, in the sole discretion of the relevant Pump Entity, including, but not limited to, securities laws and regulations, consumer protection laws, and money transmission laws and regulations.
- To the extent that these Terms conflict with an investment document, the terms of that investment document shall apply.
- Participants are responsible for obtaining their own independent legal advice regarding the Prize Investments. The Pump Entities and Organizers do not provide legal advice to Participants.
- Token Launches. In the event that Hackathon requires or involves a token launch, the following terms shall apply.
- Participants shall only launch a token in connection with a Hackathon if that token launch complies with all applicable laws and regulations. Participants are solely responsible for determining if a token launch complies with applicable laws and regulations.
- Participants may acquire tokens in connection with their Hackathon project, however, there is no requirement that Participants acquire any token for any purposes.
- Participants shall not issue, sell, distribute, lend, enter into forward contracts, derivatives, or otherwise transfer or alienate any tokens using the Platform in transactions intended to raise capital or otherwise fund an ongoing business of the Participants.
- Participants are responsible for obtaining their own independent legal advice regarding the launch, sale or distribution of tokens using the Platform. The Pump Entities and Organizers do not provide legal advice to Participants.
7.4 Tokenized Agent.
Tokens created using the Tokenized Agent are subject to additional terms here.
8. Submission of Instructions
8.1. Instructions are transactions or commands executed on the Solana blockchain using the Pump Platform and Pump Services. You must ensure that any Instruction submitted is complete and accurate. We are not required to verify the accuracy, authenticity or validity of any Instruction and will not monitor or reject Instructions on the basis that they are, or appear to be, duplicates. In our sole, absolute discretion, we may refuse to act upon or defer acting upon any Instruction, or seek further information with respect to the Instruction.
8.2. You acknowledge and agree that Instructions are irrevocable and therefore once an Instruction has been submitted you have no right to unilaterally rescind or withdraw it. Your Instruction is not deemed to be received by us until it has been received by our server. Our record of all Instructions will be conclusive and binding on you for all purposes.
8.3. By submitting an Instruction you are authorising us to initiate transaction(s) using your Wallet on the Solana blockchain. We are therefore authorised to credit or debit (or provide information to third parties for the purposes of the third party crediting or debiting) your Digital Assets from your Wallet in accordance with your Instruction. If you have insufficient Digital Assets in your Wallet to effect the Transaction (i.e. less than the required amount to settle the Transaction and to pay all the fees associated with the Transaction), then we have the right to refuse to effect any Transaction. Pump Entities and affiliates may also refuse to act on instructions to the extent permitted by these Terms. It is your responsibility to hold sufficient Digital Assets in your Wallet.
8.4. You are aware that Instructions and information transmitted on the Pump Platform or by email are generally transmitted via the internet and may be routed via public, transnational installations which are not specifically protected. We cannot guarantee that the Instructions and information transmitted will be completely protected against unauthorised access, and you accept the associated risks. Our privacy practices and your rights are disclosed in our Privacy Notice.
8.5. For the avoidance of doubt, Audio Content transmitted via the Voice Chat Feature does not constitute an “Instruction” unless explicitly submitted as a transaction command.
9. Transactions
9.1. We do not represent or warrant that any actions by you on the Pump Platform or use of the Pump Services will be completed successfully or within a specific time period. By accessing and using the Pump Platform and Pump Services, you represent that you understand that smart contract transactions, like the ones conducted through the Pump Platform and Pump Services, automatically execute and settle, and that blockchain-based systems are variable and transaction speeds may increase dramatically at any time.
9.2. You expressly agree that the Pump Entities and affiliates are permitted, but not required, to keep a record of all Transaction information related to use of the Pump Platform and Pump Services. You further agree that we may keep this information, if we collect it, for as long as it is required to fulfill its intended purpose or any other period of time as required by Applicable Law.
10. Material Interests and Conflicts
10.1. You understand and agree that neither your relationship with us nor any services we provide to you, nor any other matter, will give rise to any duties on our part or on the part of any Pump Entity or affiliate, whether legal, equitable, fiduciary in nature, save as are expressly set out in these Terms. In particular, Pump Entities and affiliates may from time to time act in more than one capacity, and in those capacities we may receive fees or commissions from more than one user (including you). You agree that we may act in such capacities and provide any other services or carry out any business with or for you, any other Pump Entity or affiliate or any other user.
10.2. You understand and agree that, except as required under our Privacy Notice, the Pump Entities and affiliates will not be required to: (i) have regard to any information known to us, which is or may be a material interest; (ii) disclose any such information to you; or (iii) use any such information for your benefit. You further acknowledge that from time to time we may receive general market information in the course of providing access to the Pump Platform and Pump Services to you, which we may use in the ordinary course of our business.
10.3. We have established and maintain effective organisational and administrative arrangements with a view to taking all appropriate steps to identify and manage conflicts of interest between us and our users and relevant third parties, so as to prevent conflicts of interest from adversely affecting the interests of our users. We reserve the right at all times to decline to act for you where we are not able to manage a conflict of interest in any other way.
10.4. You understand that from time to time we may transact using the Pump Platform. We are under no obligation to disclose any of our transactions on the Pump Platform.
11. Transaction Limits
Your activity on the Pump Platform and use of the Pump Services may be subject to limits that we shall determine from time to time in our sole discretion.
12. Security
12.1. You are responsible for taking appropriate action to protect your hardware and data from viruses and malicious software, and any inappropriate material. Except as provided by Applicable Law, you are responsible for backing up and maintaining duplicate copies of any information related to your use of the Pump Platform and Pump Services. The Pump Entities and affiliates are not responsible for any claim or losses resulting from your failure to comply with this clause.
12.2. At all times, you, and anyone you permit to access the Pump Platform and Pump Services using your Wallet (“Permitted Users”), shall maintain adequate security and control of all of the information used to access the Pump Platform and Pump Services. You are responsible for taking the necessary security measures to protect such details, including by:
- a. strictly abiding by all of our mechanisms or procedures;
- b. never allowing remote access or sharing your computer and/or computer screen with someone else when you are logged into the Pump Platform or are using the Pump Services;
- c. remembering that under no circumstances will we ask you to share any of your passwords or 2-factor authentication codes or similar. You should never disclose these if asked.
12.3. You are solely responsible for keeping the information used to access the Pump Platform and Pump Services secure against any attacks and unauthorised access.
12.4. It is important that you monitor your Activity History to ensure any unauthorised or suspicious activity on your account is identified. You agree that you are required to notify us as soon as possible of any suspicious activity involving the Wallet you use to access the Pump Platform and Pump Services. You acknowledge that any Security Breach may result in unauthorised access to your Wallet by third parties and the loss or theft of any Digital Assets and/or funds from your Wallet and any associated Wallets or accounts.
12.5. If you suspect a Security Breach, you must ensure that:
- a. we are notified immediately and continue to be provided with accurate and up-to-date information throughout the duration of the Security Breach;
- b. you take any other steps that we may reasonably require to reduce, manage or report any Security Breach.
12.6. For purposes of these Terms, a Security Breach includes any actual or suspected unauthorized access to your Wallet, recovery credentials, connected social login, device, session, voice communication channel, third-party integration, or any impersonation, social engineering, deceptive synthetic voice usage, or fraudulent communication that may affect your access to the Pump Platform or Pump Services.
You agree to promptly notify Pump of any suspected Wallet compromise, account takeover, fraudulent recovery event, deceptive support communication, or voice-based impersonation relating to Digital Assets, transactions, or Wallet access, and to reasonably cooperate in preserving evidence relevant to any resulting investigation.
13. Privacy
13.1. Our collection, use, storage, disclosure, transfer, and other processing of personal data in connection with these Terms, your access to the Pump Platform, and your use of the Pump Services is governed by our Privacy Notice which forms part of these Terms.
Such processing may include, where applicable, processing necessary to provide the Pump Services, authenticate users, maintain platform security, prevent fraud and market abuse, comply with Applicable Law, enforce these Terms, moderate content and communications (including Audio Content), and support legitimate business operations.
Depending on your jurisdiction, you may have certain rights in relation to your personal data, including rights of access, correction, deletion, objection, portability, restriction, or limitation of certain processing activities, as further described in the Privacy Notice.
You acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions other than your own, subject to appropriate safeguards where required by Applicable Law.
13.2. You represent and warrant that:
- a. you acknowledge that you have read, understood, and agree to our Privacy Notice.
- b. our business changes regularly and our Privacy Notice will change also. Therefore, if from time to time we provide you with a replacement version of the Privacy Notice, you will promptly read the Privacy Notice.
13.3 Voice and Audio Data. By using the Voice Chat Feature, you acknowledge and agree that:
- Audio Content may be transmitted, processed, and temporarily stored by Pump Entities or their service providers;
- Audio Content may be monitored, recorded, transcribed, or analyzed for safety, moderation, compliance, and service improvement purposes;
- Audio Content may involve the processing of personal data, including voice data, which may be considered biometric data under certain laws; and
- you are responsible for ensuring that your use of the Voice Chat Feature complies with all applicable laws, including laws relating to consent to recording.
14. Amending the Terms
14.1. We can make changes to these Terms and any terms and conditions incorporated by reference at any time and your continued use of the Pump Platform and Pump Services constitutes your consent to such changes. Changes to these Terms will be published on our website and may also be notified to users by such other means as Pump Entities and affiliates determine in their sole discretion. You acknowledge and agree that you are required to check these Terms periodically to ensure that you are aware of any and all changes.
14.2. If you do not wish to accept these Terms or any future modified Terms, you must cease use of the Pump Platform and Pump Services. Your continued access to or use of the Pump Platform and Pump Services shall be deemed acceptance of the updated Terms.
15. Termination, Suspensions, Restrictions
15.1. We may at any time modify or discontinue, temporarily or permanently, any portion or feature of the Pump Platform or Pump Services. In particular, we may: (i) refuse to complete or block, cancel, or, where permitted by Applicable Law, reverse (to the extent possible) any action you have undertaken; (ii) terminate, suspend, or restrict your access to any or all of the Pump Platform and Pump Services; (iii) refuse to transmit information or Instructions to third parties (including but not limited to third-party Wallet operators); and/or (iv) take whatever action we consider necessary, in each case with immediate effect and for any reason including, but not limited to where:
- a. you are not, or are no longer, eligible to use the Pump Platform and Pump Services;
- b. we reasonably suspect that:
- i. the person connecting to the Pump Platform or Pump Services with your Wallet is not you, or we suspect that you have been or will be using the Pump Platform or Pump Services for any illegal, fraudulent, or unauthorised purposes;
- ii. information provided by you is wrong, untruthful, outdated, or incomplete;
- c. we reasonably consider that we are required to do so by Applicable Law, or any court or authority;
- d. Without limiting the foregoing, Pump may terminate, suspend, restrict, or otherwise limit access where it reasonably suspects deceptive synthetic voice usage, impersonation, coordinated voice or livestream abuse, linked-wallet activity, device clustering, off-platform conduct connected to Digital Asset activity, or other behavior presenting elevated fraud, sanctions, legal, or platform integrity risk. Pump may also preserve related wallet, device, session, transaction, Audio Content, transcript, and metadata records as reasonably necessary for fraud review, legal process, regulatory compliance, or enforcement of these Terms.
- e. your usage is subject to any pending, ongoing or threatened litigation or regulatory proceedings;
- f. you have taken any action that may circumvent our controls without our consent;
- g. there is any other valid reason which means we need to do so.
15.2. You acknowledge and agree that:
- a. the examples set out above are non-exhaustive; and
- b. our decision to terminate, suspend, or restrict access may be based on confidential criteria that are essential to our risk management and security protocols. We are under no obligation to disclose these to you.
15.3. Where we terminate, suspend, hold or restrict your access:
- a. if you have Instructions or Transactions that are open, they may be closed by you or by us depending on the circumstances;
- b. you authorise us to deduct any unpaid costs and fees directly from assets in the Wallet you connected.
15.4. If we are informed and reasonably believe that any Digital Assets in your Wallet are stolen or not lawfully possessed by you (whether by error or otherwise), we may, but are not obligated to, terminate your usage of the Pump Platform and Services. Except where required by law, we will not become involved in any dispute relating to such assets or their origin.
16. Pump IP
All Pump IP shall remain vested in Pump Entities and their affiliates. At no point do users of the Pump Platform or Pump Services obtain any right to Pump IP unless expressly provided by these Terms.
17. Licence of Pump IP
We grant to you a non-exclusive licence for the duration of these Terms, or until we suspend or terminate your usage of the Pump Platform and Pump Services, whichever is sooner, to use the Pump IP, excluding the Pump Trade Marks, solely as necessary to allow you to access and use the Pump Platform and Pump Services for non-commercial personal use, in accordance with these Terms.
18. Licence of User IP
18.1. You grant to us a perpetual, irrevocable, royalty-free, worldwide and non-exclusive licence to use the User IP to the extent it:
- a. forms part of, or is necessary for the use of, any Created IP; and
- b. is necessary to allow us to provide you with access to the Pump Platform and Pump Services.
18.2. The licence granted by you under this clause includes our right to sub-license to a third party to the extent required to enable Pump Entities and any affiliates to provide you with access to the Pump Platform and to enable use of any Pump Services, or any part of them.
19. Created IP
19.1. The Created IP shall automatically vest in us from time to time on the date on which it is created.
19.2. You hereby assign to us (and agree to procure that any agents, representatives or contractors assign), with full title guarantee, title to all present and future rights and interest in the Created IP.
19.3. If requested to do so, you shall (and agree to procure that any agents, representatives or contractors shall), without charge to us, sign and/or execute all documents and do all such acts as we may require to perfect the assignments under this clause.
20. General
20.1. You agree and acknowledge that: (i) we are not responsible for any User Material (whether provided by you or by third parties) which may be used on, uploaded to or made available on the Pump Platform and Pump Services, including user-generated Digital Assets; and (ii) use of any such User Material and user-generated Digital Assets is at your own risk and that we do not provide any warranties in relation to the same.
20.2. We shall have the right at our sole and absolute discretion to remove, modify or reject any content that you submit to, post, use or display on the Platform (including any User Material and user-generated Digital Assets) for any reason. We reserve the right to take any actions as we deem appropriate at our sole discretion, including giving a written warning to you, removing any User Material and user-generated Digital Assets, recovering damages or other monetary compensation from you, suspending or terminating your access to the Pump Platform and Pump Services. We have the right to restrict or ban you from any and all future use of the Pump Platform and Pump Services.
20.3. You agree that we may record any communications, electronic, by telephone, over video call, chat, VOIP and Voice Chat Feature communications or otherwise, that we have with you in relation to these Terms, and that any such record that we keep will constitute evidence of the communications between you and us. You agree that telephone conversations and video calls may be recorded so that we can respond to inquiries, ensure compliance with applicable laws, improve our services and provide customer support.
21. Prohibited Use
By using the Pump Platform and Pump Services, including carrying out any Transaction, and without prejudice to any other restriction or limitation set out in these Terms, you agree that you will not:
- a. breach these Terms or any agreement entered into pursuant to, or in connection with, these Terms;
- b. use the Pump Platform and/or Pump Services in a manner that violates our Prohibited Use Policies, including our Livestream Content Moderation Policy, DMCA Guidelines, and/or Trademark Guidelines;
- c. use Pump Platform and/or Pump Services for commercial purposes, including transactions on behalf of other persons or entities, unless expressly agreed by us in writing;
- d. use the Pump Platform and/or Pump Services for anything which, in Pump's sole opinion, is conduct designed to control or artificially affect the price of any Digital Asset (market manipulation) including, without limitation, pump and dump schemes, wash trading;
- e. engage in fraudulent activities, or cause us to suspect that you have engaged in fraudulent activities or Transactions;
- f. undertake any activities or use the Pump Platform and/or Pump Services in a manner that results in, or may result in, complaints, disputes, claims, reversals, chargebacks, fees, fines, penalties, or other liability to us, other users, third parties, or yourself;
- g. provide false, inaccurate or misleading information in connection with your use of the Pump Platform and/or Pump Services, in communications with us, or otherwise connected with these Terms;
- h. (i) use any deep linking, web crawlers, bots, spiders or other automatic devices, programs, scripts, algorithms or methods, or any similar or equivalent manual processes to access, obtain, copy or monitor any part of the Pump Platform and/or Pump Services, or replicate or bypass the navigational structure or presentation of the Pump Platform in any way, in order to obtain or attempt to obtain any materials, documents or information in any manner not purposely provided by the Pump Platform and/or Pump Services; (ii) attempt to access any part or function of the Pump Platform and/or Pump Services without authorisation, or connect to the Pump Platform and/or Pump Services or any of our servers or any other systems or networks of the Pump Platform and/or Pump Services provided through the Pump Platform and/or Pump Services by hacking, password mining or any other unlawful or prohibited means; (iii) probe, scan or test the vulnerabilities of Pump Platform or any network connected to the Pump Platform and/or Pump Services, or violate any security or authentication measures on the Pump Platform and/or Pump Services or any network connected to the Pump Platform and/or Pump Services; (iv) track or seek to track any information of any other users or visitors of the Pump Platform and/or Pump Services; (v) take any actions that impose an unreasonable or disproportionately large load on the infrastructure of systems or networks of the Pump Platform and/or Pump Services, or the infrastructure of any systems or networks connected to the Pump Platform and/or Pump Services; (vi) use any devices, software or routine programs to interfere with the normal operation of the Pump Platform and/or Pump Services or any transactions on the Pump Platform and/or Pump Services, or any other person's use of the Pump Platform and/or Pump Services; or (vii) forge headers, impersonate, or otherwise manipulate identification, to disguise your identity or the origin of any messages or transmissions you send to us;
- i. modify or adapt the whole or any part of the Pump Platform and/or Pump Services or combine or incorporate the Platform into another programme or application;
- j. disassemble, decompile, reverse-engineer or otherwise attempt to derive the source code, object code underlying concepts, ideas and algorithms of the Pump Platform, Pump Services or any components thereof;
- k. modify, replicate, duplicate, copy, download, store, further transmit, disseminate, transfer, disassemble, broadcast, publish, remove or alter any copyright statement or label, or licence, sub-licence, sell, mirror, design, rent, lease, private label, grant security interests in such Pump IP or any part of the intellectual properties, or create derivative works or otherwise take advantage of any part of the Pump IP;
- l. facilitate any viruses, Trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data or information in connection with the Pump Platform and/or Pump Services;
- m. (i) use an anonymizing proxy; (ii) use any device, software, or routine to interfere or attempt to interfere with our Sites; and (iii) take any action that may cause us to lose any of the services from our internet service providers, or other suppliers;
- n. create, or purport to create, any security over your user-generated Digital Assets that may be on the Pump Platform and/or Pump Services without our prior written consent;
- o. violate, or attempt to violate, (i) any Applicable Law; or (ii) our or any third party's copyright, patent, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy;
- p. access, use, or attempted to access or use, the Pump Platform and/or Pump Services directly or indirectly with jurisdictions the Pump Entities and affiliates have deemed high risk, including but not limited to Russia, Cuba, Iran, North Korea, or Syria or as may be identified as being sanctioned as prescribed by United States of America, United Kingdom, European Union or United Nations, including but not limited to those on the sanctions lists maintained by the U.S. Office of Foreign Assets Control;
- q. use the Voice Chat Feature to transmit Audio Content that violates any Applicable Law, including laws relating to harassment, hate speech, or unlawful recording; and/or
- q. use the Voice Chat Feature to transmit Audio Content that violates any Applicable Law, including laws relating to harassment, hate speech, or unlawful recording; and/or
- r. use automated systems, bots, or AI tools to generate deceptive or misleading voice communications without disclosure.
- s. engage in any off-platform conduct, including through voice communications, livestreams, social media, messaging applications, or synthetic media, that is reasonably intended to manipulate, misrepresent, or artificially affect the market for any Digital Asset created, traded, promoted, or discussed through the Pump Platform or Pump Services;
- t. use the Pump Platform, Pump Services, or any Digital Asset in connection with any capital raise, pooled investment scheme, profit-sharing arrangement, revenue participation right, tokenized equity or debt representation, or any other activity intended to represent an ownership, creditor, or investment interest in an ongoing business or enterprise;
- u. create, distribute, or use deceptive synthetic media, including AI-generated voice, video, images, avatars, or likenesses, to falsely imply endorsement, affiliation, authorship, governance authority, treasury control, or market intent; and
- v. use VPNs, proxies, geolocation spoofing, burner identities, linked social accounts, or other technical means to evade jurisdictional, sanctions, fraud, or platform-integrity controls.
- w. engage in any deceptive, manipulative, evasive, coordinated, or integrity-undermining conduct—whether on-platform or off-platform, directly or indirectly, manually or through automated, AI-generated, synthetic, or other technological means—that is reasonably likely to mislead users, conceal identity or affiliation, evade platform controls, artificially affect the market for any Digital Asset, or otherwise undermine the security, integrity, or lawful operation of the Pump Platform or Pump Services.
22. Representations and Warranties
You hereby represent and warrant to us, at all times, the following:
- a. all decisions made in connection with these Terms were solely and exclusively based on your own judgement;
- b. you have full power, authority, and capacity to (i) access and use the Pump Platform and Pump Services; and (ii) enter into and perform your obligations under these Terms;
- c. where participating in user-generated Digital Assets, you have independently assessed such assets and are using no more of your financial resources than is prudent and reasonable;
- d. all consents, approvals, and registrations required to use the Pump Platform and Services have been lawfully obtained;
- e. you either (i) have enforceable rights to use any images and IP uploaded to the Pump Platform, or (ii) have obtained all necessary permissions to do so;
- f. these Terms constitute valid and legally binding obligations enforceable against you;
- g. if you are a legal entity, you are duly incorporated and validly existing under your jurisdiction’s laws;
- h. your access and use of the Pump Platform and Services will not:
- i. breach your constitutional documents if you are a legal entity;
- ii. breach any instrument or agreement you are a party to; and
- iii. cause any party to breach any Applicable Law or legal decision.
23. Technology Disclaimers
23.1. The Pump Platform and Pump Services are provided on an "as is" and "as available" basis without any representation or warranty, whether express or implied, to the maximum extent permitted by Applicable Law. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement.
23.2. We do not warrant that access to the Pump Platform or Services will be continuous, uninterrupted, timely, or error-free. Delays, service interruptions, and time-sensitive transaction failures may occur.
23.3. Although we may display or make available information on the Pump Platform, including data derived from third-party sources, we make no representations, warranties or guarantees, whether express or implied, that such content is accurate, complete, reliable, or up to date. You acknowledge that any reliance on such information is entirely at your own risk.
23.4. Links to third-party websites (including, without limitation, content, materials, and/or information in the third-party websites) may be provided as a convenience but they are not controlled by us. You agree that we are not responsible for any aspect of the content, materials, information or services contained in any third-party websites accessible or linked from the Pump Platform. This includes, without limitation, any data feeds, pricing information, analytics, token metrics, other token information, information regarding token creators, or other information displayed within the Pump Platform that originates from third-party providers.
23.5. You are responsible for obtaining the data network access necessary to access and use the Pump Platform and Pump Services. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Pump Platform and Pump Services and any updates thereto. Pump does not guarantee that the Pump Platform, Pump Services, or any portion thereof, will function on any particular hardware or devices. The Pump Platform and Pump Services may be subject to malfunctions and delays inherent in the use of the internet and electronic communications.
23.6 The Pump Platform and Pump Services may display, aggregate, or otherwise make available data, content, pricing information, analytics, or other materials obtained from third-party sources (“Third-Party Data”). You acknowledge and agree that:
- a. Third-Party Data is provided for informational purposes only and may be incomplete, inaccurate, delayed, or unreliable;
- b. the Pump Entities and affiliates do not verify, audit, or guarantee the accuracy, completeness, or timeliness of any Third-Party Data;
- c. reliance on any Third-Party Data is at your sole risk; and
- d. the Pump Entities and affiliates shall have no responsibility or liability whatsoever for any loss arising from or related to your use of, or reliance on, any Third-Party Data.
Third-Party Data may change without notice and may be subject to additional terms imposed by the relevant third-party providers.
24. Indemnity
24.1. You hereby undertake and agree to indemnify us and hold us harmless upon demand from and against any claims, suits, actions, demands, disputes, allegations, or investigations brought by any and all persons or entities, including third-parties, governmental authorities, and industry bodies, as well as all claims, liabilities, damages (actual and consequential), losses (including direct, indirect, or consequential), costs, and expenses, including all interest, penalties and legal or other reasonable attorneys' fees and professional costs ("Losses"), arising out of or in any way connected with:
- a. your access to or use of the Pump Platform and Pump Services;
- b. your breach or alleged breach of these Terms;
- c. your contravention of any Applicable Law; and
- d. your violation of the rights (intellectual property or otherwise) of any third party.
24.2. You irrevocably and unconditionally agree to release us from any and all claims and demands (and waive any rights you may have now or in the future), arising directly or indirectly out of or in connection with any dispute you have with another user or third party, connected in any way with the Pump Platform, Pump Services, or these Terms.
25. Liability
25.1. The Pump Entities and affiliates are not responsible for any loss suffered by you or any third party, except where such loss arises solely and directly from our wilful misconduct or actual fraud. We are not liable for any loss related to user-generated Digital Assets.
25.2. Our total liability to you under any circumstance will not exceed the amount of fees you paid to us for the transaction giving rise to the claim. This amount shall represent full and final settlement of any claim.
25.3. You agree that we are unaware of your specific circumstances and that monetary damages are an adequate remedy. You are not entitled to remedies such as injunction or specific performance.
25.4. Notwithstanding any other clause in these Terms, you hereby acknowledge and agree that in no event will the Pump Entities or any affiliate be responsible or liable to you or any other person or entity for:
- a. any direct or indirect losses (including loss of profits, business or opportunities), damages, or costs, whether arising out of or in connection with the Pump Platform, the Pump Services, or otherwise, including but not limited to:
- i. the operation of the protocols underlying any Digital Asset, their functionality, security, or availability;
- ii. any action or inaction in accordance with these Terms;
- iii. any inaccuracy, defect or omission of Digital Assets price data, any error or delay in the transmission of such data, and interruption in any such data;
- iv. regular or unscheduled maintenance we may carry out including any service interruption and change resulting from such maintenance;
- v. the theft of a device enabled to access and use the Pump Platform and Pump Services;
- vi. other users' actions, omissions or breaches of these Terms, and any damage caused by actions of any other users or third parties;
- vii. (1) for any damage or interruptions caused by any computer viruses, spyware, or other malware that may affect your computer or other equipment, or any phishing, spoofing, or other attack; (2) in the event that your hardware fails, is damaged or destroyed or any records or data stored on your hardware are corrupted or lost for any reason; or (3) for your use of the internet to connect to the Pump Platform, Pump Services or any technical problems, system failures, malfunctions, communication line failures, high internet traffic or demand, related issues, security breaches or any similar technical problems or defects experienced;
- viii. any termination, suspension, hold or restriction of access to the Pump Platform and/or Pump Services;
- ix. the failure of a Transaction or the length of time needed to complete any Transaction;
- x. our refusal or delay in acting upon any Instruction;
- xi. any breach of security, including your Wallet, email, personal social media or personal hardware as well as the Pump Platform and Pump Services;
- xii. losses suffered by you as a result of third party action, including third party fraud or scams that involve the Pump Platform and/or Pump Services;
- xiii. losses suffered by you as a result of the conversion of Digital Assets;
- xiv. any losses arising or in connection with newly available user-generated Digital Assets;
- xv. the correctness, quality, accuracy, security, completeness, reliability, performance, timeliness, pricing or continued availability of the Pump Platform or Pump Services as well as for delays or omissions of the Pump Platform or Pump Services, or for the failure of any connection or communication service to provide or maintain your access to the Pump Platform or Pump Services, or for any interruption in or disruption of your access or any erroneous communications between us, regardless of cause;
- xvi. any Transactions, Instructions, or operations effected by you or purported to be effected by you on the Pump Platform or Pump Services; and
- xvii. any content, information, or images depicted as part of a user-created livestream, or any decision, or failure to decide, related to the Livestream Content Moderation Policy; and
- xviii. any reliance on Third-Party Data or any inaccuracies, omissions, or delays in such data.
- b. any loss of business, profits, anticipated savings or opportunities, or any special, punitive, aggravated, incidental, indirect or consequential losses or damages, whether arising out of or in connection with the Pump Platform, Pump Services, these Terms and/or any agreement entered into pursuant to, or in connection with, these Terms or otherwise;
- c. any losses or damages you may incur due to Manifest Error and/or in the event of extreme market volatility and/or as a result of any cancellation/amendment of any Transactions, howsoever arising, whether direct or indirect, special or consequential, including, but not limited to, loss of profit and loss of opportunity even if any member of the Pump Entities or affiliates was aware of the possibility of such loss or damage arising or if such loss or damage was reasonably foreseeable; and/or
- d. any losses forming part of a Claim that has not been commenced by way of formal legal action within one calendar year of the commencement of the matter giving rise to the Claim. To the extent that this sub-clause is prohibited by law, the minimum period applicable under the applicable law shall apply instead.
25.5. We are not liable for malware, phishing, or spoofing attacks. You are responsible for using antivirus software and for protecting access credentials to your Wallet and devices.
25.6 Pump Entities are not responsible for any Audio Content transmitted by users, including any statements, representations, or conduct occurring through the Voice Chat Feature or across third-party platforms.
26. Governing Law
Aside from where Applicable Law requires or provides you with a choice otherwise, these Terms (including this arbitration agreement) shall be governed by, and construed in accordance with, the laws of the British Virgin Islands.
27. Dispute Resolution; Arbitration
PLEASE READ THIS SECTION CAREFULLY: IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
27.1. Binding Arbitration. Except for disputes where we seek injunctive or equitable relief related to intellectual property, you waive your rights to have Disputes adjudicated in court or before a jury. All Disputes must be resolved by binding arbitration.
27.2. Informal Dispute Resolution. You must notify us in writing of any Dispute within thirty (30) days of its arising. You agree to engage in a good faith informal resolution process, including at least one telephonic conference before proceeding to formal arbitration.
27.3. Arbitration Process. Arbitration will be conducted in Tortola, British Virgin Islands, under the BVI Arbitration Act 2013. A single arbitrator with relevant experience will be appointed. English shall be the language of arbitration. Arbitration is private and confidential unless disclosure is legally required.
27.4. No Class Actions. All Disputes must be brought individually. Class arbitrations, class actions, and representative actions are strictly prohibited.
27.5. Consolidated Arbitrations. Arbitrations may be consolidated when appropriate, such as when they share common facts or legal issues.
27.6. Mass Arbitrations. If 25+ similar claims are filed, a batching procedure will apply. Selected test cases will go to arbitration first, followed by mediation. Claims not resolved may return to arbitration in batches or may be opted out for court filing.
27.7. Severability. If any part of this arbitration clause is found unenforceable, the rest will still apply. Waivers are enforceable to the extent permitted by law.
27.8. Jurisdiction of Arbitrator. The arbitrator shall have exclusive authority to determine the scope, validity, and arbitrability of any Dispute.
27.9. These arbitration provisions survive the termination of these Terms.
28. Contact
28.1. If you have questions, feedback, or complaints you can contact us via our Support team through https://t.me/pumpfunsupport.
28.2. Where necessary, and in accordance with your Privacy Notice, we will contact you using the details you have provided to us or that we may reasonably find, such as via directly messaging you on X (formerly known as Twitter).
29. General Terms
- 29.1. You must comply with all Applicable Law, licensing requirements, and third-party rights, including data protection and anti-money laundering laws.
- 29.2. We may give notice to you electronically, including through Telegram or social media. You must provide notice to us as directed in these Terms.
- 29.3. Official announcements will be made on X (formerly Twitter) from the official Pump account.
- 29.4. These Terms constitute the whole agreement between you and the Pump Entities and affiliates.
- 29.5. You may not assign your rights without our prior written consent. We may assign ours freely.
- 29.6. If any clause is found invalid, the remainder of the Terms remains in effect.
- 29.7. We may record communications with you, including calls and messages, as evidence and for support.
- 29.8. In case of conflict, the English version of the Terms prevails over any translations.
- 29.9. These Terms do not create third-party beneficiary rights.
- 29.10. Provisions that naturally survive termination will remain binding.
- 29.11. These Terms do not establish a partnership, joint venture, or agency relationship.
- 29.12. We are not liable for delay or failure to perform due to a Force Majeure Event.
- 29.13. No delay or omission in enforcing rights shall waive future enforcement.
- 29.14. We may set-off amounts you owe us; you must pay what you owe free from deductions or counterclaims.
- 29.15. If you receive another user’s information, you must keep it confidential and only use it lawfully.
- 29.16. If you breach these Terms, we may disclose the breach and related information for user safety.
- 29.17. You are responsible for determining and paying all applicable taxes related to your use of the Pump Platform and Services.
30. Wallets
30.1. The Wallet that you may generate when logging in to the Pump Platform for the first time is provided by Privy.io and shall remain the responsibility of Privy.io and you. You acknowledge that Privy.io is not affiliated with any Pump Entities or affiliates and you are solely responsible for reading and understanding Privy.io’s terms and conditions as it relates to the Wallet you generate using their service. Pump Entities and affiliates have no control over your Wallet, however generated, or the private keys to it.
30.2. None of the Pump Entities or affiliates shall be responsible for the operation or features of the Wallet or be liable for any losses or damage incurred or suffered directly or indirectly as a result of using the Wallet.
31. Voice Chat Feature
31.1. The Pump Platform and Pump Services may include functionality that enables users to communicate through real-time or asynchronous audio communications. The Voice Chat Feature may be made available directly through the Pump Platform or via third-party platforms, integrations, or infrastructure, and may involve interactions with Cross-Platform Users.
31.2. You acknowledge and agree that the Voice Chat Feature may rely on third-party services, infrastructure, or platforms that are not owned or controlled by the Pump Entities. Pump Entities and affiliates make no representations or warranties regarding the availability, reliability, security, or performance of any such third-party services and shall not be liable for any loss or damage arising from or related to such services.
31.3. You are solely responsible for any Audio Content that you transmit, upload, or otherwise make available through the Voice Chat Feature. You represent and warrant that:
- you have all necessary rights, permissions, and consents to transmit such Audio Content;
- your use of the Voice Chat Feature complies with all Applicable Laws, including those relating to privacy, recording, consent, and data protection; and
- your Audio Content does not infringe, misappropriate, or violate any rights of any third party.
31.4. Pump Entities reserve the right, but not the obligation, to monitor, moderate, restrict, or terminate access to the Voice Chat Feature at any time. Without limiting any other provision of these Terms, you agree not to use the Voice Chat Feature to:
- engage in harassment, abuse, threats, hate speech, or discriminatory conduct;
- impersonate any person or entity, including through the use of synthetic, modified, or AI-generated voice without clear disclosure;
- transmit false, misleading, or manipulative information, including in connection with any Digital Asset;
- record, store, reproduce, distribute, or otherwise exploit any voice communications without obtaining all necessary consents under Applicable Law; or
- engage in any unlawful, fraudulent, or harmful activity.
31.5. Pump Entities do not guarantee the identity of any user participating in the Voice Chat Feature. You acknowledge and agree that Pump Entities and affiliates may, but are not obligated to:
- monitor, review, record, transcribe, or analyze Audio Content;
- restrict, suspend, or terminate your access to the Voice Chat Feature; and
- remove or limit access to any Audio Content
in each case at their sole discretion and without prior notice, including for purposes of enforcing these Terms, complying with Applicable Law, or protecting users or the Pump Platform.
31.6. You are solely responsible for any Audio Content you transmit and for complying with all Applicable Laws, including those relating to consent, privacy, and recording. By using the Voice Chat Feature, you expressly acknowledge and agree that:
- voice communications may be recorded, stored, or otherwise processed by Pump Entities or their service providers;
- you are solely responsible for complying with all laws relating to recording and consent, including obtaining consent from other participants where required; and
- Pump Entities shall have no liability arising from your failure to obtain such consent.
31.7. The Voice Chat Feature may be modified, suspended, or discontinued at any time without notice.
31.8 Pump Entities do not verify the identity of users participating in the Voice Chat Feature. You acknowledge that any user may misrepresent their identity or use altered, synthetic, or AI-generated voice, and you assume all risks associated with such interactions.
31.9 You acknowledge and accept all risks associated with the use of the Voice Chat Feature, including exposure to offensive, unlawful, inaccurate, or misleading Audio Content, and interactions with other users or third parties. Your use of the Voice Chat Feature is at your sole risk.
31.10 Pump Entities and affiliates are not responsible or liable for any Audio Content transmitted by users, including any statements, representations, or conduct occurring through the Voice Chat Feature, whether on the Pump Platform or via third-party platforms.
32. Definitions and Interpretation
In these Terms:
- 32.1. Clause headings and numbering are for convenience only and do not affect the meaning or interpretation.
- 32.2. “Include” and “including” mean without limitation.
- 32.3. Any obligation not to do something includes not permitting it to be done.
- 32.4. Words in the singular include the plural and vice versa; words referring to gender include all genders.
- 32.5. References to documents include any variations or amendments not in breach of these Terms.
- 32.6. In case of inconsistency:
- a. the Privacy Notice prevails over these Terms.
- b. these Terms prevail over any other referenced documents unless otherwise stated.
- 32.7. Capitalized terms shall have the meanings assigned in the Terms unless context requires otherwise.
Defined Terms
- Activity History: The record of your Transactions and activity on the Pump Platform and Services.
- Applicable Law: All relevant laws, regulations, rules, and legal requirements in any jurisdiction applicable to the provision or use of the Pump Platform or Services.
- Audio Content: Any voice, speech, sound, or background audio transmitted, uploaded, or generated through the Voice Chat Feature.
- Backed Digital Assets: Digital Assets that claim to be backed or pegged to another asset, such as fiat, commodities, or other cryptocurrencies.
- Claim: Any dispute or legal controversy between you and Pump Entities relating to these Terms, your use of the platform, or related non-contractual obligations.
- Control: Power to direct the affairs of an entity, including majority ownership, board appointment rights, or equivalent authority.
- Cross-Platform User: Any user accessing or participating in the Pump Services, including the Voice Chat Feature, via third-party platforms, integrations, APIs, or external services not operated by Pump Entities.
- Digital Assets: Digitally represented value stored and transferred via distributed ledger technologies, including cryptocurrencies, NFTs, and tokenized derivatives.
- Force Majeure Event: Unforeseeable circumstances that prevent us from fulfilling our obligations—e.g., natural disasters, war, pandemics, or major technical failures.
- Improper Intent: Behavior deemed fraudulent, abusive, or manipulative by Pump, including unfair advantages and market manipulation.
- Instruction: Any command submitted by you to the Pump Platform to execute a Transaction.
- Intellectual Property Rights: Includes copyrights, patents, trademarks, design rights, and any other similar rights worldwide.
- List of Prohibited Countries: High-risk jurisdictions such as Cuba, Iran, North Korea, Syria, and others under international sanctions.
- Losses: As defined in Clause 24.1, includes direct and indirect damages, costs, and legal fees.
- Manifest Error: Obvious mistakes in data or actions that are clear and indisputable.
- Network Event: Events on a blockchain (e.g., 51% attacks or chain reorganizations) that compromise Digital Asset records or control.
- Privacy Notice: The document outlining how we collect, use, and protect your personal data, located at https://pump.fun/docs/privacy-policy.
- Pump Entity: Baton Corp., Bracket Ltd., and other affiliated entities behind the Pump Platform and Services.
- Pump IP: All intellectual property owned or licensed by Pump Entities related to the Pump Platform and Services.
- Pump Platform: The digital interface and system through which users access Pump Services.
- Pump Services: Tools and services provided or created by Pump Entities or affiliates to allow users to create, trade, and discuss User-Generated Digital Assets, as well as enabling users to publish a livestream and voice-based communication features (including the Voice Chat Feature) accessible to other users of the Pump Platform
- Regulatory Authority: Any relevant national or international regulator, court, tax authority, or government body.
- Security Breach: Any unauthorized access or cyberattack affecting you, Pump, or the Pump Services.
- Sites: The website and all other online interfaces operated by Pump.
- Terms: The full Terms of Use agreement, including referenced documents and future amendments.
- Trade Marks: All logos, branding, and service marks used in connection with the Pump Platform.
- Transaction: The creation, buying, or selling of Digital Assets on or through the Pump Platform.
- User-Created IP: Intellectual property created by you using the Pump Platform, except for content created prior to acceptance of these Terms.
- User-Generated Digital Asset: A Digital Asset created by a user via Pump Services.
- User Materials: All content (e.g., Digital Assets, posts, images) that you upload or create via the Pump Platform.
- Voice Chat Feature: Any functionality made available through the Pump Platform or Pump Services that enables real-time or asynchronous audio communication between users, including through third-party integrations.
- Wallet: The digital wallet you connect to the Pump Platform, including those generated through Privy.io.
- Website: The official Pump website at www.pump.fun.
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